• 4/8/2019
  • By Doosan Infracore North America LLC

Raymond Hixson started running a dragline crane at his family’s sand and gravel quarry when he was 17 years old. He’s 75 now. As the next generation took over Hixson Sand & Gravel in Garrett, Indiana, they faced a common dilemma for rural dragline crane owners: How do you find and hire an experienced dragline crane operator?

“It’s a skill to run a dragline crane, and those gentlemen are becoming far and few between anymore,” says Robin Hixson, Raymond’s daughter and the company’s office manager.

Their answer was to recently replace the aging dragline crane with a new super-long-reach hydraulic excavator. It’s now operated by Logan Hixson, Robin’s nephew and the eighth generation of Hixsons and the third generation still here to run the business.

Quarrying with a long-reach excavator, Logan sits in the comfort of the enclosed cab of a Doosan® DX530LC-5 SLR crawler excavator, which he has situated next to the water. Combined, the excavator’s customized arm and boom stretch 72 feet. In other words, if the excavator is situated on the 20-yard line of a football field and stretched its arm out to its maximum length, its bucket would be across the goal line. The DX530LC-5 SLR is the largest Doosan crawler excavator sold in the United States and Canada.

Using two excavator joysticks, Logan extends the excavator’s arm beneath the surface of the water and into a vein of sand. He fills the bucket and carefully lifts it out of the water, and then piles the sand nearby where he or his dad will later load it into trucks with a wheel loader.

“The Doosan excavator is very smooth and easy to control,” Logan says. “The joysticks are amazing on it compared to the excavator that I used to run.”

In addition to the DX530LC-5 SLR excavator, the Hixsons recently purchased a 6.25-cubic-yard Doosan® DL450-5 and a 7.5-cubic-yard Doosan DL550-5 wheel loader from Paul Gick at B&W Equipment Company, Inc., in Fort Wayne, Indiana.

“We tried about every brand out there except for Doosan,” Robin says. “So we decided Doosan was something that we wanted to try, and the operators fell in love.”

Hixson Sand & Gravel operators use the wheel loaders with buckets to transport the extracted material to the washing plant, where it is processed to remove other types of stone and sand.

“The Doosan wheel loaders are tough machines,” Logan says. “They have more hydraulic power than we know what to do with.”

Logan performs the daily maintenance on the machines, and if he needs parts, Paul Gick from B&W Equipment will drive a part out to him.

“Paul has taken very good care of us and treats us as family,” Robin says. “He treats us as his own family.”

Robin Hixson knows about family. It’s sustained Hixson Sand & Gravel for generations.

Family-owned business

Robin says Hixson Sand & Gravel is family-owned and family-operated. She does not exaggerate. Forrest Hixson (Robin’s great-grandfather) had leased the ground to several other people. When his son James (Robin’s grandfather) was older, he joined the Navy. When James returned home, he was working on the railroad. He had three sons: Larry, Raymond and Carl. When James Hixson needed something for his sons to do, other than farming, he took the gravel pit for his sons to run in 1955.

All nine of the employees of Hixson Sand & Gravel are related. Raymond Hixson and his sons Jim and Bobby Hixson; Raymond’s daughters Robin Hixson and Beth Klink; and Raymond’s two grandsons Logan Hixson and Brock Klink (summer employee). Raymond’s two nephews – Scot Brumbaugh and Troy Hixson – drive the tri-axles for the pit. Raymond’s two brothers – Larry Hixson and Carl Hixson – are part owners. They are both retired.

The business sits on roughly 120 acres about 20 miles north of Fort Wayne in northeastern Indiana, just off State Road 205. That highway is the reason the family is in the sand and gravel business. The Hixsons moved to Indiana in 1855 as farmers. In 1910 the creek was dredged. The State of Indiana came along in the 1940s and built State Road 205 beside the Hixsons’ land. It needed gravel for the construction. The Hixsons seized the opportunity and started a small gravel quarry on their land. That initial quarry has turned into a diversified, multi-generational business that's open year-round, six days a week.

“We’re all family, all family-owned and family-operated,” Robin says. “We have been since my great-great-great-great-grandfather.”

In addition to sand and gravel, Hixson Sand & Gravel generates a number of additional revenue streams by carrying complementary products, including limestone, drainage products like culverts and pipes, topsoil, and other landscaping goods. It also offers agricultural drainage products for the thousands of farms it neighbors.

“When the gravel end is slow, tile end is up, and when tile is down, gravel is up,” Robin says. “It balances itself out. My youngest brother, Bobby, does a great job in the tile end of the business. We have a wide variety of options here at the aggregate tile end.”

The variety of goods and the family business touch has helped the Hixsons build a positive reputation among both commercial contractors and private homeowners in this part of Indiana.

“Just word of mouth I think is the biggest advertisement that you could ever ask for,” Robin says. “They say, ‘Hey, do you know where we can go get topsoil?’ Or, ‘Do you know where we can go get tile?’ And they say, ‘I know exactly where you can go; you can head to Hixson’s, and they’ll take care of you.’”

That kind of word of mouth takes generations to build and maintain. It’s what has kept Hixson Sand & Gravel in business, and it’s what Robin believes will keep the business going well into the future.

“We just keep plugging and chugging every day and do our jobs,” Robin says. “We just keep going and continue the tradition of what our ancestors started, and we want to keep it going for the next generation that’s coming up.”

Safety matters

At Hixson Sand & Gravel, safety is a top priority. Robin Hixson says the company does an annual safety training routine to ensure that employees are aware of the requirements. "My brother Bobby does the saftey training," Robin says, "We usually do the safety training when it starts to slow down in November, before the holidays start hitting. Bobby goes through the employee training and makes sure everything is up to date. Safety is very important in our operation."

A strong dealer and manufacturer partner

After purchasing the DX300MH-5 and the DX530LC-5 from Westerra Group, Darren took Jim and Dean to The Doosan Real Operation Center (ROC) near Tucson, Arizona. At The ROC, they were able to test the entire Doosan heavy equipment lineup.

“If you’re entertaining buying a piece of equipment from Doosan, you should go to The ROC,” Jim says. “It’s impressive.”

Jim says when he was at The ROC, he operated a Doosan® DA40-5 articulated dump truck (ADT), and that it was the best ADT, or rock truck, he had run.

“The DA40 rock truck is, by far, the superior rock truck in the market, right now,” Jim says.

A chief reason Jim, Dean and AMIX Group have begun to fill out their fleet with Doosan orange is Darren and Westerra Equipment’s outstanding customer service.

“We’re 110 percent being taken care of,” Jim says. “We know about recycling, and they’re learning from us. Darren and the other guys at Westerra Equipment are incredible. They take care of you.”