• 4/30/2019
  • By Doosan Infracore North America LLC

You have business goals. We want to help you achieve them. With a customer-first approach, we’re continuously improving our Doosan® equipment lineup and services, so you can stay focused on what really matters: the work.

One of the ways we’re putting you first? Opening two new, Doosan-exclusive parts distribution centers. One is located in Suwanee, Georgia, 30 miles northeast of Atlanta. The second parts distribution center is located in Lacey, Washington, approximately 60 miles southwest of Seattle. The 100,000-square-foot parts warehouse in Suwanee and the 57,000-square-foot warehouse in Lacey allow us to provide both dealers and customers better service options, deeper inventory and faster parts delivery. By having more parts on hand, we’re better equipped to minimize equipment downtime and maximize your productivity.

“Doosan is committed to being a top five construction equipment brand in North America, and these new parts distribution centers illustrate our promise to support our dealers and our customers with parts availability and prompt delivery,” says Edward Song, CEO of Doosan Infracore North America, LLC. “We can significantly reduce shipping costs, and we can provide faster delivery on a majority of our genuine Doosan parts delivered from our dedicated warehouses.”

DHL – the Americas’ leader in contract logistics – manages the parts distribution centers, ensuring the warehouses carry the right amount and type of parts and operate at peak efficiency. The Suwanee center stocks approximately 40,000 different types of parts, while the Lacey center stocks approximately 9,000 different types of parts. We can easily ship genuine Doosan parts throughout the United States and Canada.

“This is really a signal of our commitment to our Doosan customers in the United States and Canada,” says Clay Caldwell, Doosan director of parts. “Working with DHL Supply Chain allows us to reduce our order cycle times to ensure our customers are receiving critical replacement parts quickly and efficiently. We’re excited to work with a partner that not only understands our business and markets but has the capabilities to provide strategic warehousing options and seamless transportation integration.”

You deserve a reliable equipment brand to stand behind you and your company. With the new Doosan parts distribution centers, we’re committed to delivering the right part, at the right time, at right the place, so you can get the durable parts you need to keep your equipment running and your projects on schedule. Unmatched customer service after the sale creates a true partnership focused on building your business.